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Frequently Asked Questions

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  2. Payment & Billing
  3. Payment

Payment

  • How can I change my payment method?
  • How can I update or change my payment details or payment method?
  • What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
  • What payment methods do you accept for the different account types?
  • How does monthly payment by invoice work for BMW Charging business customers?
  • What are the benefits of using BACS as business customers?
  • How can I switch to BACS as a business customer?

Need immediate help?

* The cost of the call depends on the country and network you're calling from.

Phone:

+44 1937 228800

Email:

uk@bmw-public-charging.com

You can reach our customer service team during the following hours:

Monday - Friday 7 a.m. to 7 p.m.

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